Terms & Conditions

At Habito BD, we are committed to protecting your privacy and handling your personal information safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information we collect

You may voluntarily provide personal information when you place an order, contact us, subscribe to updates, or fill out a form. This may include:

• Full name
• Phone number
• Email address
• Delivery address (where applicable)
• Payment reference details
• Anything else you choose to share with us

We may also automatically collect non-personal information such as IP address, browser type, device information, and pages visited.

2. How we use your information

• Processing and delivering your orders
• Providing customer support
• Improving our website and templates
• Sending order updates and service notifications
• Sending promotional offers (only if you opt in)
• Preventing fraud and securing our website

3. Sharing your information

We do not sell, trade, or rent your personal information. We may share limited details with trusted service providers (such as payment processors or email delivery services) solely to fulfill your order.

4. Data security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

6. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "last updated" date.

Thank you for purchasing from Habito BD As we offer digital Excel templates that provide instant or near-instant access after purchase, all sales are considered final.

1. No return or refund policy

Due to the nature of digital products, we do not offer returns, exchanges, or refunds once a purchase has been completed and the file has been delivered.

By completing a purchase you acknowledge that:

• Digital templates are delivered by email after payment confirmation
• You receive lifetime access to the file you purchased
• All purchases are non-refundable and non-returnable

2. Exceptions

Refunds or replacements may be considered only if:

• You were charged multiple times for the same product
• You did not receive the product due to a technical error on our side
• The file is corrupted or inaccessible and our team cannot resolve it

In such cases, please contact us within 7 days of purchase.

3. Customer responsibility

• Review the product description carefully before ordering
• Make sure the template fits your workflow
• Provide accurate contact and email details for delivery

4. Unauthorized sharing

All digital templates are for personal use only. Resale, redistribution, or sharing of files is strictly prohibited and may result in access being revoked without refund.

This Delivery Policy explains how and when you will receive access to your digital templates after completing a purchase on Habito BD

1. Digital delivery method

All products sold by Habito BD are digital files. No physical items are shipped. After payment confirmation, you will receive your file through one of the following:

• Email containing the Excel file or a secure download link
• Direct reply from our team with the file attached

2. Delivery time

In most cases, files are delivered within a few minutes to a few hours after payment confirmation. Delivery may take up to 24 hours in the following situations:

• Payment verification delays
• Manual order review
• Temporary technical issues

3. Customer responsibility

• Provide a valid email address when ordering
• Check your spam/junk folder if you don't see our email
• Ensure you have Excel or Google Sheets to open the file

4. Delivery issues

If you do not receive your file within 24 hours of payment confirmation, please contact our support with your order details, payment reference, and registered email so we can resolve it quickly.